If you haven’t taken a moment lately to assess what your new clients experience when enrolling in your service, stop what you’re doing right now and go get your admission packet.
Try to remove yourself from everything you already know about your company and how it works. Instead, approach it from two different perspectives: that of a client who is completely new to in-home healthcare services, and that of your employee who is assisting that client in the enrollment process.
What do you see? Are your admissions materials stacks of papers stapled together haphazardly? Are they clearly organized? Is it easy to find what you’re looking for? Are they easy to read? Do they all look like they represent the same company?
TAG Partners has developed patient admissions booklets for home health, hospice and private duty home care to facilitate the admission process and make it easier for everyone involved. In addition to enhancing your professional appearance, the skillfully designed materials create a package that recipients are hesitant to throw away and unlikely to misplace. When it’s time to enroll in services again or when they know someone else who could use your help, your referral information will be at the ready.
Admissions booklets include information such as patient rights, privacy statements, service agreements, safety information, agency information, and more.
Presenting all your important information in a single patient admission booklet ensures nothing gets left out and no questions go unanswered. Admissions booklets are completely customizable, with options including additional NCR forms, perforated pages, coil binding, pockets, custom covers and more. Content also will be modified to meet your specific needs.
Contact TAG Partners at firstname.lastname@example.org or call 866-232-6477 today to learn more.